Get to know us
Chania Mall is an E-commerce platform where sellers meet buyers without hustle.
It is a marketplace established by thika town business community as their market.
The company is highly committed to ensure optimum levels of convenience and efficiency, 100%
customer satisfaction with the retail process, order delivery-tracking, dedicated customer service
support.
At Chania Mall, we believe in Integrity, Accountability and Transparency in our day to day services.
The company is based in Thika, Kenya.
We deal with products that span various categories like; Smartphones, Electronics, Home Appliances,
Computers and cameras. Fashion, Baby products and many more.
Why Choose Us
Thika town is also abbreviated as (237) by the International Community, thus the use of code 237
considering the company is based in Thika.
How do I buy on Chania Mall?
Simply open our website (chania.ke), to log in. Follow the procedure
below;
i) Go to search engine
ii) Type what you want e.g. ; microwave
iii) Click image to view details
iv) Add to cart
v) View cart
vi) Login to proceed (if you have an account) or sign up (if new)
vii) Register a valid email address, phone number and location.
viii) Proceed to complete order.
Once you have completed the order, you automatically become a buyer.
How to become a vendor
Registration
Step 1
Go to chania.ke, click button “BECOME A VENDOR”.
Step 2
Register as a vendor/trader using your official names, mobile phone number, business name, location
Step 3
Insert your own password
Step 4
Now click the button “create an account”.
Delivery period
After an order has been made we will call you to confirm the order and you will be informed in case
payment needs to be made for the order to be confirmed.
Your order will take 1-2 days for delivery.
Delivery within Thika is free.
Customer care.
Please call us on 0700 237 000
or 0738 237 000.
Operating hours;
Mon-Fri : 8AM-5PM
Sat :9AM-1PM
Public holidays: closed.
Contact us
Visit our offices at Clairbourn Towers
KWAME NKRUMAH STREET, THIKA.
Payment
Chania Mall uses mobile M services ( Lipa na Mpesa payment) through Paybill number